Frequently Asked Questions
Find clear answers to common questions about intellectual and developmental disability services, the support process, and what individuals and families can expect when exploring care options.
Intellectual and developmental disability services provide individualized support that helps people develop daily living skills, participate in their communities, and work toward greater independence. Services are tailored to each person’s unique strengths, needs, and goals, making person-centered planning an important part of the support process.
Eligibility depends on factors such as an individual’s diagnosis, age, functional needs, and the requirements of available programs or funding sources. An assessment is typically completed to determine which services are appropriate and beneficial.
The process usually begins with a conversation about the individual’s needs, followed by an assessment or referral when appropriate. Once eligibility and support needs are reviewed, a personalized service plan can be developed.
Available services may include community living supports, residential services, respite, employment supports, day programs, crisis services, and other individualized assistance. The specific services recommended depend on each person’s goals, abilities, and support needs.
Support professionals work alongside individuals to teach and reinforce practical skills such as personal care, communication, household responsibilities, and community participation. As skills develop, individuals are often able to make more independent choices and participate more confidently in everyday life.
Families can expect regular communication, collaboration, and opportunities to participate in planning and reviewing services. Working together helps create consistent support that reflects the individual’s changing needs and long-term goals.
Respite may be helpful when primary caregivers need temporary relief because of work, personal responsibilities, appointments, or planned time away. Short-term support helps maintain continuity of care while allowing caregivers time to rest and recharge.
Support plans are created using information gathered through assessments, conversations with the individual, and input from families or caregivers when appropriate. Goals are reviewed regularly so services can continue to reflect the individual’s progress, preferences, and changing support needs.

